Hazel Wood High School pupils
Header image
SOS - report a safeguarding concern

Parent App

At Hazel Wood High School, we recognise the important role smooth communication between school and home plays in our students reaching their academic potential. We therefore introduced Parent App in September 2020 to ensure that parents/carers receive the information they need regarding their child's education.

Parent App is now the main way in which we communicate with our parents and carers. Therefore, please do ensure that you use this, as it means important communications about your child, their progress, achievements and behaviour are delivered straight to your phone or smart device.

We would also like to encourage all families to become involved with our school activities. we aim to build ongoing, effective relationships between the school, families and the community and need you to help us to do this.

 

How do I register?

1. You will receive a registration email from noreply@sims.co.uk containing a unique invitation code. You will need this code to set up your SIMS Online Services account. If you have not yet received a registration email, please check your spam/junk folder before contacting us. 

If you still have not received your account registration email after checking your spam/junk folders, please contact the school directly on 0161 797 6543 and we will endeavor to solve the issue ASAP.

2. Open the Play Store or Apple Store on your device.

3. Select SIMS Parent by Capita Plc from the search results.

4. INSTALL to download the free app.

5. Once the app has downloaded successfully, tap Open to register and start using the app.

6. NOTE: Once downloaded, the SIMS Parent app is available as a shortcut on your device.

How do I sign in?

Once the registration process is complete, users can sign in via the following URL: https://www.sims-parent.co.uk or via the SIMS Parent app, which can be downloaded on the Apple Store here or on the Google Play store here.

 

I am struggling with Parent App, what do I do?

Parent App is essential to support you in being involved with your children's education. It allows us to keep you updated throughout the day with important messages, attendance, achievements and dates that you do not want to miss.

Please check the setup and user guide included on this page to ensure that you have followed all the steps correctly. If you are still struggling to get set up on Parent App please contact school reception on 0161 797 6543.

Similarly, if you are experiencing issues following a change to a new phone or device please contact school reception on 0161 797 6543 and ask that we send you a new link. 

We recommend using, and logging in, with one device only. If you are experiencing difficulties, have not yet logged in and need a new link sending please do contact school and we will do all that we can to help.

SOS - report a safeguarding concern

Close